About us
Your trusted partner for secure and personalized solutions across all types of insurance.
ABOUT
Shield Brokers
Since our founding in 2019, we’ve grown with dedication, professionalism, and transparency.
We work with all insurance companies in Kosovo, as well as reputable international reinsurance partners, to ensure secure and reliable coverage for every client.
Key Company Indicators
- Established: 2014
- 20+ active partners
- 15,000+ clients served
- €12+ million reinsured
- Partnerships with 10+ reinsurance companies across Europe
- 100% independent from insurance providers
Mission & Vision
Our Mission
To provide fair and accessible protection for every individual and business in Kosovo — making insurance simple and easy to understand.
What We Strive For
To be the most trusted insurance broker in Kosovo, bringing transparency, efficiency, and dedication to every partnership.
What sets us apart?
Transparency
We communicate openly, with no hidden terms or surprises. You always know what you’re getting and why.
Speed & Simplicity
Our process is quick and uncomplicated — from your initial request to the final contract.
Insurance Market Expertise
Our deep knowledge of the insurance market and policies
allows us to offer accurate and effective solutions.
Honest Client Representation
We’re on your side — advising and protecting your interests, not those of the insurance companies.
Support Every Step of the Way
From the first consultation to any claim situation, we’re always ready to assist you.
Personalized Solutions
Every client has unique needs. We provide tailored solutions for every situation and budget.
Our team
Meet the people behind your shield
Shpresa Cengu
Managing Director
Shpresa Cengu
Managing Director
Shpresa Cengu
Managing Director