Services that simplify every step

From the first consultation to finalizing your insurance — and even post-signing support — Shield Brokers takes care of everything.

SERVICES

Our Core Services

Free Insurance Consultation

The right solution starts with the right question.

We offer free consultations to help you understand the insurance world better. Tell us about your needs and we’ll analyze the risks that should be covered. Whether for individuals, families, or businesses — we’ll help you clearly understand what type of insurance fits your situation best.

Offer Comparison from All Providers

You’re not picking between 2–3 options — you get the full picture.

We work with all major insurance companies in Kosovo. That means we can compare the best offers on the market based on coverage, pricing, and conditions. You get a clear summary with the pros and cons of each option — helping you make a confident, informed choice.

Contract Preparation & Finalization

We handle the entire process for you — simply, accurately, and stress-free.

Once you’ve chosen your insurance, Shield Brokers takes care of every step: preparing the documents, submitting your application, and following up with the insurance company. No need to visit offices or chase paperwork — we do it all for you, quickly and efficiently.

Claims Assistance

When the unexpected happens — we’re there.

If you experience a loss or accident covered by your insurance, Shield Brokers supports you through every step. We help you prepare the required documents, submit them on time, and handle communication with the insurance company — aiming for the fastest and fairest resolution possible.

PROCESS

Why choose to work with a broker?

In a market full of confusing offers and big promises, Shield Brokers is here to represent you. Unlike insurance companies that only promote their own products, we’re completely independent — and fully focused on your best interests.

Our job is to look at all the options out there and help you find the one that fits your needs, budget, and priorities. Whether it’s health, property, travel, or business insurance, we’re by your side every step of the way — from the first consultation to contract signing, and even when it’s time to make a claim.

With Shield Brokers, you’re not just picking a policy — you’re getting the right coverage, with honest advice and full support.

Ongoing Support After Signing

Our service doesn’t stop at the contract — that’s where it really begins.

Even after your policy is active, we stay in touch. We’re here to answer any questions, update your details, adjust coverage, or help with anything unclear during the entire term of your insurance.

Renewal Reminders & Document Management

Never miss a deadline — and never lose your documents.

We’ll remind you before your policy expires so you’re always covered. Plus, we store your insurance documents digitally and send them to you whenever you need them.

Communication With Insurance Companies

We speak on your behalf — so you can focus on what matters.

No more dealing with endless phone calls, emails, or confusing explanations. We handle all communication with the insurance companies for you — whether it’s contract changes, technical questions, or claims. You focus on your business — we’ll take care of the rest.

Document Storage and Access

Securely stored, always ready when you need them.

Your insurance documents are safely stored and neatly organized. If you ever lose a copy or need one urgently, just let us know — we’ll send you the digital version right away. No more digging through piles of paper when time matters most.